Services.
Used to excellent service at home, you may need to rethink some expectations here. The language barrier is a fact, translation of different thought processes complicate matters during conversation and extremely opposing customer expectations can cause further friction.
Installation of a new phone connection does not happen instantly nor overnight, internet accessibility can take days, even weeks and legislation covering financial services is nowhere near as secure as in the UK, for instance.
Yet some companies do excel.
IIK Düsseldorf.
IIK's mission is best defined as "understanding the world". Since 1989, when the IIK was established as a non-profit company by the German Linguistics department of Heinrich- Heine- University, it has become one of Germany's most successful...
Car Service Norbert Beumer.
So you are in new country, in an unknown city and face people who do not interpret the language the way you would like them to. Not exactly the best of situations to be in when your car does not start, is sounding rather strange...
Banking.
Professional, helpful and understanding, that basically sums up the reasons why over half of the residents in Düsseldorf keep an account with the Stadtsparkasse Dusseldorf. Banking traditions vary throughout the world...
DerPart Travel - Emil Hess.
Is there no business without at least some travel? If you are organising a business trip, then seriously consider using Emil Hess. The travel agency Emil Hess is part of the DerPart group, a specialist for business travel...
Goethe Institut.
The Goethe-Institut operates 134 institutes in 82 countries, offering language, cultural and information services focussed on the respective locations. For 25 years the Institute in Düsseldorf ranks among the most recognised and...
